What our Patients Say About us
85 Google Reviews
Dorothy Hicks Beard
I have nothing but good comments thus far. I was referred to Dr. Harley Williams by my dentist and was quite anxious about the visit. I found the staff to be professional, yet friendly. Dr. Harley took her time during the evaluation and patiently answered questions and explained options and procedures available. I discovered that she's an experienced periodontist. I like her philosophy around patient care, involvement, and patient comfort. I feel confident in my decision to have her perform the work needed . Knowledge and experience are a must... a good 'bed side manner' is a plus; all of these is what you get with Dr. Harley.
An infection of my old root canal caused excruciating pain and I needed to see a Periodontist fast. I was referred to one Periodontist by my dentist 2 weeks ago. However I could not even get a consultation appointment almost two months later. I began to research Periodontists nearby and I am so fortunate to find the office of Dr. Harley Williams and Dr. Steven Williams. I contacted the office right away and Sandi arranged the tooth extraction operation for me within days after Dr Harley carefully evaluated my X-Rays sent from my dental office. Everyone (Sandi, Jill, Liz and others) here is very friendly, professional and compassionate. During the operation, the projector on the ceiling was displaying all kinds of blooming beautiful flowers and the music was my favorite “Stand by me”. I felt very relaxed and very comfortable. I also learned a fun fact: Karen worked for Dr. Harley Williams for more than 20 years! Dr. Harley Williams and her awesome assistant Karen were very gentle when preparing for the extraction. I hardly felt any pain and the tooth was pulled out with just one decisive pull by Dr Harley Williams. The post surgery care instructions are very clear. I am doing great so far with Advil, Tylenol and antibiotics. This is the best dental experience I have had since we moved to the bay area 25 years ago! Thank you Dr. Harley Williams, Karen, Jill, Liz! Special thanks to Sandi for meticulously arranging the surgery date!
The BEST place I have gone to in my life!!! I had a root canal done someplace else before coming here where I felt absolutely everything. My nerves would not numb. I had to go back after the first attempt because they had failed on numbing me. I was feeling so much pain! I tried to tell them to stop and they yelled at me. Not only that, but they also broke a file off in one of the canals of my tooth. After much research, I decided to come here! Let me tell you… you will not regret it! I was born and raised in Livermore. I have been to several dentist around town… no one compares to this one!!!! They helped me so much with my extreme anxiety especially after previous dental trauma! They explain everything so well, the front desk is so welcoming and kind, the Dr is amazing and explains everything so well!!! I felt no pain!!! None!!! No anxiety and no stress!!! I had a tooth extraction and I took a nap!!! What felt like 15-30 minutes was actually 4 hours!!! Look no further, this is the place you want!!! Trust me!!!
A few years ago, I came to see Dr Steven Williams originally to seek a second opinion. I remained as a client because I liked his clear, complete explanations of the what's and why's of treatment. At that time, it saved a tooth from extraction. Now, I just had surgery which required a molar extraction due to untreatable infection caused by an old, failed root canal procedure -including removal of an attached bridge - and addition of an implant. Before the procedure, I raised concerns and questions. Dr Williams listened carefully and addressed each in great detail, pros/cons included. This allowed me to decide on the option to take, based on the info given and my own preference. I feel confident in his experience, and really appreciated the respect given for one's concerns and need for full explanations. My procedure was a long one and it will still need several months to finish, but I'm confident I'm in good hands!
Dr. Steve added me on to his very full day and was able to effectively diagnose the problem with my tooth and pinpoint where my pain was coming from. He is very thorough and gentle. He took the time to explain what the problem was and and how best to fix it. He is very professional. The front desk staff was very helpful. The office is spotless. I highly recommend this team!