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90 Google Reviews
An infection of my old root canal caused excruciating pain and I needed to see a Periodontist fast. I was referred to one Periodontist by my dentist 2 weeks ago. However I could not even get a consultation appointment almost two months later. I began to research Periodontists nearby and I am so fortunate to find the office of Dr. Harley Williams and Dr. Steven Williams. I contacted the office right away and Sandi arranged the tooth extraction operation for me within days after Dr Harley carefully evaluated my X-Rays sent from my dental office. Everyone (Sandi, Jill, Liz and others) here is very friendly, professional and compassionate. During the operation, the projector on the ceiling was displaying all kinds of blooming beautiful flowers and the music was my favorite “Stand by me”. I felt very relaxed and very comfortable. I also learned a fun fact: Karen worked for Dr. Harley Williams for more than 20 years! Dr. Harley Williams and her awesome assistant Karen were very gentle when preparing for the extraction. I hardly felt any pain and the tooth was pulled out with just one decisive pull by Dr Harley Williams. The post surgery care instructions are very clear. I am doing great so far with Advil, Tylenol and antibiotics. This is the best dental experience I have had since we moved to the bay area 25 years ago! Thank you Dr. Harley Williams, Karen, Jill, Liz! Special thanks to Sandi for meticulously arranging the surgery date!
I've been going to Dr. Harley Williams for the past 12 years and I think very highly of her. She is very informative, professional, courteous, and friendly. The staff are very welcoming and friendly. Sandi at the front desk is always helpful if I have any questions, which I always do. Lynn, my hygienist does an awesome job cleaning my teeth, no complaints at all! I highly recommend Dr. Harley!
A few years ago, I came to see Dr Steven Williams originally to seek a second opinion. I remained as a client because I liked his clear, complete explanations of the what's and why's of treatment. At that time, it saved a tooth from extraction. Now, I just had surgery which required a molar extraction due to untreatable infection caused by an old, failed root canal procedure -including removal of an attached bridge - and addition of an implant. Before the procedure, I raised concerns and questions. Dr Williams listened carefully and addressed each in great detail, pros/cons included. This allowed me to decide on the option to take, based on the info given and my own preference. I feel confident in his experience, and really appreciated the respect given for one's concerns and need for full explanations. My procedure was a long one and it will still need several months to finish, but I'm confident I'm in good hands!
Dr. Steve added me on to his very full day and was able to effectively diagnose the problem with my tooth and pinpoint where my pain was coming from. He is very thorough and gentle. He took the time to explain what the problem was and and how best to fix it. He is very professional. The front desk staff was very helpful. The office is spotless. I highly recommend this team!
I got an emergent issue and could not find a dental clinic in Dublin and Pleasanton to walk in. I found them through Google and tried to call them at ~2:00Pm. The front desk was very nice. Though this was the first time I called them, they still managed to make me an appointment at 4:00Pm this afternoon to treat my issue even they were very busy. Dr. Harley Williams solved the issue very quickly. They really saved my day! Otherwise, I could not even dare to close my month. Thanks a lot!